When we buy things, we pay for them in lots
of different ways. We
can hand over cash, write cheques or use a plastic
card such as a
debit or credit card.
When
you or your family opens a bank account, they
may get a cheque book and cheque guarantee card
to allow them to pay for
things without using cash. They can write out
a cheque to the
person or business that they are paying and hand
over a cheque
guarantee card. This guarantees that they have
enough money in
their account to pay for what they are buying.
Cheques are now
used less and less as plastic cards become more
popular. Some high
street stores and many filling stations no longer
accept cheques. Exoffenders
who are opening new basic bank accounts will
not be
offered a cheque book or cheque guarantee card.
Plastic cards
Plastic
cards are now the most popular way to pay for
things. They’re easy to
use and as well as using them in shops
we use them to pay over the phone or
on the Internet. We also use them to get
cash out of the bank.
There are lots of different sorts of plastic
cards:
Cash card
This
is the simplest card. You can’t use
it to walk into a shop and
buy anything with it. Instead, it allows you
to take money out of a
cash machine. See the section on using
cash machines for more
information.
Debit card
A
debit card lets you use money straight from your
bank account without having to take out cash.
You hand it over at the checkout
and the money is taken straight out of your account,
providing you
give them your Personal Identification Number
(PIN). You can usually
use your debit card at cash machines as well,
enabling you to take
out cash when you need it.
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Credit card
You use a credit card in the
same way that you use a debit card. The
two big differences are that:
(1) the money you
spend isn’t
taken out of your account
(2) interest is charged straight
away on any cash you
withdraw using your credit
card.
The credit card company keeps
a list of everything you spend and
turns this into a bill, which they
usually send at the end of the
month. If you don’t pay back all
you owe, you get charged
interest. That means the amount
you owe will get bigger and
bigger. While credit cards are
convenient and let us buy things before we actually
have the money
to pay for them, it’s easy to get into
debt using credit cards.
Store cards
Some
shops have their own cards, called store cards.
They are like credit cards but you can only use
them at the shop that has issued
them. You’re often asked if you want to
apply for one when you’re
paying for something at the checkout. Most store
cards have a very
high rate of interest, which can make your bills
mount up quickly if
you don’t pay back everything you owe straight
away.
Prepaid cash cards
You
can use a prepaid cash card in the same places
as a credit card.
The difference is that you don’t get a
bill. Instead, you load money
onto your card in much the same way that you
load credits onto a
prepaid mobile phone. If you lose your card,
as long as you report it,
you don’t lose the money loaded onto it.
Rented property often has
meters which require this sort of card to pay
for electricity or gas.
Chip and PIN (Personal Identification
Number)
These days, plastic cards
come with a Personal Identification Number (PIN).
This is a four-digit number that will be sent
to you by your bank, building society or credit
card company. It’s
really important to learn this number rather
than carry it about with you. You need to
make sure that no one else knows it because
if they do, they can get hold of your money.
We use a PIN to get cash out
of cash machines and for purchases
made in places such as shops and restaurants.
You’re asked to put
your card into a small machine at the checkout
and punch in your
PIN.
The ‘Chip’ is a microchip embedded
in all cards; it holds your
personal account details. If the card becomes
damaged, it will stop
working.
The Money Matters to Me website
has a Chip-and-PIN
simulator to
help you learn how to use your cards.
Cash machines
Cash machines are the machines
we use to take money out of our
accounts. They are really called ATMs, which
stands for Automated
Teller Machines, but most of the time you hear
them called cash
machines, cash points or even the ‘hole
in the wall’. You find them
set into the wall outside banks and building
societies and also in
stations, post offices and supermarkets.
To use a cash machine, you’ll need a plastic
card such as a cash card,
debit or credit card and your PIN. Then you just
put your card into
the slot in the machine and follow the instructions
on the screen.
Some companies charge you to use their ATMs.
A message will be
displayed on the screen and you have a choice
to carry on with the
transaction or withdraw your card.
As well
as taking out money, you can often do other things
at cash machines such as pay in money, pay bills
and find out how much money is in your
account.
Key points to remember:
Don’t stand
close to anyone using a cash machine and
make sure no one stands close to you. This
is because you need to keep your PIN number
private.
Some cash machines charge
you for taking out money while others are free.
If you want your money
to go further, stick to the free ones.
If you take cash
out using your credit card, you will be charged
interest straight away. With a debit or cash
card, as long as you
have money in your account, you won’t
be charged interest.
Ask for a receipt
when you take out cash so you can remember
how much you’re spending and have a record
of it.
Always double-check
that you haven’t
left your card, cash or
receipt in the machine.
Cash machines sometimes
get tampered with by people trying to
steal your card details and money. If the machine
doesn’t look
right, don’t use it and report it.
Identity theft happens when
someone steals your name and personal
information to commit fraud. They might do this
by running up
credit card debts in your name or using your
information to take out
loans. Unfortunately, it is one of the UK’s
fastest growing crimes. It
can cause real problems in our financial lives,
particularly for people
on low incomes who don’t have money to
fall back on.
There are a number of steps
you can take to protect yourself:
Take care with your personal details
Rip up or shred personal
documents including envelopes that have
your name and address on them before you throw
them out.
Don’t
give out personal details over the phone
or by email unless you are absolutely sure
you know who you are dealing with.
NEVER give out your PIN to
anyone.
Your
bank or building society won’t
send you emails asking for
information like this so if you receive any,
they will be false.
Take care online
If you bank, book tickets
or shop over the Internet, do not use the
same passwords for all your accounts or store
details on a
computer.
When shopping online
look for the https:// in the navigation bar –
this means the site is secure. Up-to-date antivirus
software and a
firewall also help to stop hackers, (people who
obtain access to
someone else’s computer system without
permission, often to find
out personal information or do something illegal).
Chip and PIN
Shield
your number from those people who are nearby,
using your hand or body, and don’t use
the same PIN for all your cards.
Check your statements
Bank and credit card statements need careful
checking to pick out
any unexpected purchases or withdrawals.
Moving house or flat
You
are more at risk when you move home so make sure
that no mail is sent to your old address.
Report it
If
you are a victim of fraud, report it to the police
straight away. They will give you an incident
number. Report a missing or stolen
card to your credit card company straight away.